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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Misty Stoflet

December 4, 2024

5  out of  5
rating by Misty Stoflet
"David was fast, friendly and gave us a good price on our insurance saving us money."
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Lindsey Schallhorn

November 7, 2024

5  out of  5
rating by Lindsey Schallhorn
"I recently switched over from Progressive and spoke with David on the phone while I made the changes. David really went out of his way to help me get the exact coverage I wanted and to really explain in detail what the coverages meant. He left me feeling really knowledgeable about my policy and what I was getting. In all my years with any insurance company, I have never experienced this level of customer service. Since then, I have gotten calls to make sure I was happy with my service and them offering for me to come in to go over my policy to make sure it meets my needs. I love State Farm already."
We responded:
"Thank you so much for sharing this incredible review, Lindsey! I’m thrilled to hear that David went above and beyond to make sure you understood your coverage and found exactly what you needed. Knowing you feel knowledgeable and confident in your plan means a lot to us—providing this level of care is what we strive for daily. We’re delighted to have you with State Farm and are here whenever you need us, whether it’s a question or a coverage review. Thanks again for choosing us; we look forward to being there for you! - Jennifer"
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Kimberly King

November 7, 2024

5  out of  5
rating by Kimberly King
"Adrienne is awesome"
We responded:
"Thank you so much for the kind words, Kimberly! I’m thrilled to hear that you had a positive experience. My team truly goes above and beyond for our customers, and it means a lot to know their efforts made a difference for you. If there’s anything else we could help you with, please don’t hesitate to reach out. Thanks again! - Jennifer"
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Gemini Fisher

October 31, 2024

5  out of  5
rating by Gemini Fisher
"David was awesome with getting me a quote and setting up my policy! The service was fast and he was super helpful and very detail oriented. Thank you for your awesome help!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Mrs. S C.

October 29, 2024

5  out of  5
rating by Mrs. S C.
"I recently experienced a significant increase in my car insurance rate and reached out to the insurance office to address my concerns. Tasheka T. went above and beyond, taking time out of her busy day to thoroughly review multiple plans and options to find a solution. Her patience, care, and dedication to helping me were truly exceptional. She is an outstanding employee, and it is a privilege to leave this review for her. She deserves all of her flowers! She exemplifies excellence in her role, and I am grateful for her assistance."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Tom Whitten

October 29, 2024

5  out of  5
rating by Tom Whitten
"Mason has been great. Excellent followup"
We responded:
"We appreciate you sharing your feedback! It’s wonderful to hear that you’re happy with the service at our State Farm office. If you have any questions or need assistance in the future, please don’t hesitate to reach out!"
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Chayce Ward

September 23, 2024

5  out of  5
rating by Chayce Ward
"Just moved to Fort Walton Beach from Myrtle Beach and I was in quick need of a good insurance company to switch to for registration in Florida. By a blessing I was able to get in touch with an agent named Paula from this location and she was the best person I could have gotten. Professional, kind and caring. She and State Farm took care of me when I needed it. Very happy with the service!"
We responded:
"Thank you so much for your positive review! We're thrilled to hear that you had a great experience with us. It means a lot to our team to know that our efforts are making a difference. We're committed to providing excellent service, and your feedback motivates us to keep up the good work. If you ever need anything in the future, please don't hesitate to reach out. Thanks again for your kind words!"
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Andrew

September 19, 2024

5  out of  5
rating by Andrew
"Great auto insurance with a personal touch. It was easy to update my police with a new car and new driver. I'm also in the process of buying a house and Kim B has been there for me every step on the way. I am not regretting my change from Gecio to a company with local agents. I love the personal service."
We responded:
"Thank you for sharing your positive review of our insurance office, and for mentioning Kim specifically. We greatly appreciate your kind words and are thrilled to hear that Kim provided you with exceptional service. I will make sure to pass along your feedback to her, as it will undoubtedly brighten her day. At our office, we are committed to delivering outstanding customer service, and your feedback reinforces our dedication. Should you require any further assistance or have any questions, please feel free to reach out. Thank you again for your support, and we look forward to serving you in the future."
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Stacey G

September 6, 2024

1  out of  5
rating by Stacey G
"If I could give 0 stars I would. By far the worst agent I’ve ever had. Called multiple times. Left multiple urgent messages. Has never once called me to speak with me. Every time you call her number you are sent to a receptionist desk to leave a message and no one ever calls you back. Had to call customer service headquarters to solve my problem. Also a heads up, state farm charges ridiculous rates. I was paying $148.60 a month for 6 months!!!! That’s $891.60 for 6 months!!! I got a policy with progressive for $50.84 a month!!!! That’s $305 for 6 months with the same exact coverage!! She should be ashamed of herself."
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DAVE CARR

August 15, 2024

5  out of  5
rating by DAVE CARR
"I have been with Jen for more than 30 years. She and her team have never done me wrong. They have always made me feel comfortable and special"
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E MEGUIA

May 7, 2024

5  out of  5
rating by E MEGUIA
"Everyone that I have spoke with here has been great but Sophia specifically has been wonderful! She has been great with assisting me with my policy."
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Eagle Cleaning Services, Inc.

April 10, 2024

5  out of  5
rating by Eagle Cleaning Services, Inc.
"Christina is a knowledgeable agent and we are very happy with her assistance. We are very pleased with their service!"
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Ducker0s

February 2, 2024

5  out of  5
rating by Ducker0s
"Nicole gave excellent customer service and answered all of my questions that I asked her!"
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adam schuman

February 2, 2024

5  out of  5
rating by adam schuman
"Called in with some issues I was having and the lady who answered, Nicole, was so helpful and a breath of fresh air in a time of need! Great staff and a great office!!"
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Lynn Fuller

January 12, 2024

5  out of  5
rating by Lynn Fuller
"Nicole was super patient with me in explaining everything! Thank you again!!"
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Nancy Pa

January 12, 2024

5  out of  5
rating by Nancy Pa
"Nicole was great at answering all of our questions and helping get my rate down! Thank you!!"
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Crystal Perez

December 1, 2023

5  out of  5
rating by Crystal Perez
"Been a loyal customer since I was 16. This office is what my agent is and it has always been a nice experience with them whether on phone or in person."
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Eco Green Softwash

November 30, 2023

5  out of  5
rating by Eco Green Softwash
"Jennifer & her team are always amazing to me & my company . 1 stop shop for all of my insurance needs!"
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Chelsea Klouchek

November 27, 2023

5  out of  5
rating by Chelsea Klouchek
"The best 👍"
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Ryan Myers

November 3, 2023

5  out of  5
rating by Ryan Myers
"Nicole was very helpful!"
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mark maricle

October 20, 2023

5  out of  5
rating by mark maricle
"Nicole was very helpful and informative, helped me pick the policy that best fit my needs."
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Vince Mackenroth

October 20, 2023

5  out of  5
rating by Vince Mackenroth
"Sophia was very understanding to my needs and understanding of what it took to make the process go smoothly and professionally."
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Sol

October 20, 2023

5  out of  5
rating by Sol
"Sophia was very very helpful, knew everything that was needed to help provide a fast and accurate experience. Couldn’t be more grateful!"
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Alexa Saybe

September 29, 2023

5  out of  5
rating by Alexa Saybe
"Sophia was very patient and informative. She took great time and care reviewing my policies with me."
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michael eaddy

September 29, 2023

5  out of  5
rating by michael eaddy
"Nicole on your team has been awesome! Super knowledgeable and she was empathetic with my situation . 100% will recommend to my family and friends!"